IncidentManagement

Respondtodisruptionswithspeedandprecision.Track,escalate,andresolveincidentswithAI-poweredautomation.
Incident Management Platform Interface

Incident Management Lifecycle

Respond fast, coordinate effectively, and resolve incidents with confidence.

Prepare

Prepare

Assemble your response team and define the action plan.

Respond

Respond

Execute your plan with real-time coordination tools.

Improve

Improve

Close incidents and capture lessons for the future.

Prepare

Configure your incident response infrastructure with templates, strategies, and integrations that activate instantly when needed.

1

Recovery Strategies

Pre-defined recovery strategies and playbooks for common incident types. Activate the right response plan instantly.

50+

Playbooks

Auto

Activation

2

Incident Templates

Standardized templates for different incident types ensure consistent documentation and faster response times.

Respond

Monitor, coordinate, and communicate across your organization with dashboards and AI-powered status reports.

1

Integrations

Orchestrate response in familiar tools like Microsoft Teams and Slack. Real-time alerts and collaboration where your team already works.

2

Incident Log

Capture facts, assumptions, decisions, and notes in real-time. Build a complete timeline that keeps everyone aligned.

3

Actions

Track every action taken during an incident with detailed logging. Assign tasks, set deadlines, and monitor completion status in real-time.

Improve

Complete audit trails and AI-powered post-mortems ensure you capture lessons learned and continuously improve your response capabilities.

1

Audit Logs from Start to Finish

Complete audit trail from incident detection to resolution. Every action, decision, and communication is logged for compliance and analysis.

100%

Coverage

2

Improve Over Time

AI-powered debrief captures insights and tracks action items. Feed learnings back into your continuity plans automatically.

AI

Analysis

Auto

Reports

Features

A comprehensive toolkit for managing incidents from detection to resolution and beyond.

Prepare

FT-01Recovery strategiesDefine recovery procedures for all incident types and severity levels.
FT-02Incident templatesPre-built templates for faster triage and team mobilization.
FT-03Playbook automationAutomated workflows triggered by incident class to reduce manual effort.
FT-04Team assignmentMap responders to incidents with clear escalation and backup contacts.
FT-05Communication plansPre-defined stakeholder notification sequences and update schedules.

Respond

FT-06Real-time dashboardLive overview of active incidents, status, and assigned teams.
FT-07Actions & task trackingTrack resolution tasks with owners, deadlines, and completion status.
FT-08IntegrationsOrchestrate response in tools like Microsoft Teams and Slack.
FT-09Agentic SitRepsAI-generated situation reports summarizing status and next steps.
FT-10Timeline viewChronological record of all actions and updates for a complete audit trail.

Improve

FT-11Complete audit logsFull record of every action taken for compliance and regulatory needs.
FT-12Agentic post-mortemsAI-assisted root cause analysis to identify improvement opportunities.
FT-13Lessons learnedCapture insights and recommendations to prevent future incidents.
FT-14Compliance reportingGenerate regulatory reports with full incident documentation and timelines.
FT-15Playbook updatesContinuously improve response procedures based on real incident learnings.

Next up

Mass Notification

Mass Notification

Reach everyone instantly when it matters.

Continuity

Continuity

Ensure your operations never stop.

Exercise & Simulation

Exercise & Simulation

Validate your plans with realistic scenarios.

Learn more

See first-hand what AI-Native Resilience looks like

Company

Fortiv
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